SPRADM3 March   2025 AWR1243 , AWR1642 , AWR1843 , AWR1843AOP , AWR2243 , AWR2544 , AWR2944 , AWR2944P , AWR6443 , AWR6843 , AWR6843AOP , AWRL1432 , AWRL6432

 

  1.   1
  2.   Abstract
  3.   Trademarks
  4. 1Introduction
  5. 2Terminology
  6. 3Discover Phase
    1. 3.1 What is a mmWave Sensor?
    2. 3.2 Why are mmWave Sensors Required in Automotive and ADAS?
    3. 3.3 Understanding Frequency Choice and Regulations
    4. 3.4 What is Imaging Radar?
    5. 3.5 How to Check TI Portfolio and Select Product?
      1. 3.5.1 Selecting a Part Based on Application
  7. 4Evaluation Phase
    1. 4.1 Hardware
      1. 4.1.1 EVM
      2. 4.1.2 DCA1000EVM
    2. 4.2 Software and Tools
      1. 4.2.1 Software Development Kits (SDK)
      2. 4.2.2 Radar Toolbox
      3. 4.2.3 mmWave DFP
      4. 4.2.4 mmWave Sensing Estimator
      5. 4.2.5 mmWave Studio
      6. 4.2.6 Code Composer Studio™
      7. 4.2.7 UniFlash
    3. 4.3 Find and Select the Right Partner Resource
  8. 5Development Phase
    1. 5.1 Primary and Secondary Bootloader
    2. 5.2 SDK
    3. 5.3 Compilers
    4. 5.4 RF Front-end Configurations and mmWave DFP
    5. 5.5 Safety Aspects
    6. 5.6 Security Aspects
    7. 5.7 Signal Processing Chain
      1. 5.7.1 How Can FMCW Radars Be Used?
    8. 5.8 MCAL and Autosar
    9. 5.9 Hardware Module Design
  9. 6Production Phase
    1. 6.1 Calibration
    2. 6.2 mmWave Production Testing
    3. 6.3 FCC and RED Compliance
    4. 6.4 Functional Safety Certification
    5. 6.5 Quality Process and Customer Returns
      1. 6.5.1 Customer Return Process
      2. 6.5.2 Reference
    6. 6.6 OTP KeyWriter
  10. 7Summary
  11. 8References

6.5.2 Reference

Customer Return Management Flow Figure 6-2 Customer Return Management Flow

Please follow these guidelines to initiate your request your customer return

TI product issue TI point of contact
A potential shipping, packing or labeling issue Contact TI customer support
Need technical application support or debugging guidance Ask our engineers
Observed nonconformance to data sheet electrical, mechanical or functional specifications

Contact TI customer quality via CPR (customer product return)
RMA and field returns Follow TI's guidelines for handling customer returns
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